Privacy Policy

Vendra ("Vendra," "we," "us," or "our") provides an AI operations platform that helps social-commerce businesses manage orders, payments, inventory, customer information, and related business operations. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

1. Information We Collect

We collect information you provide directly, such as your name, email address, business name, and business details when you join our waitlist or create an account. Once you use the Vendra platform, we also process information you input or connect to it, including order records, payment confirmations, inventory data, and customer information you manage on behalf of your own business.

We automatically collect limited technical information when you visit our website, including IP address, browser type, device information, and pages visited, using cookies and similar technologies as described in our Cookie section below.

2. How We Use Information

We use the information we collect to operate and improve Vendra, communicate with you about your account or the waitlist, provide customer support, and, where you've agreed, send product updates. We do not sell your personal information or your customers' data to third parties.

3. Cookies

Our website uses cookies to remember your preferences and understand how the site is used. You can accept or decline non-essential cookies through the cookie banner shown on your first visit, and you can change your browser settings to block cookies at any time. Declining cookies will not affect your ability to browse the site or join the waitlist.

4. Data Sharing

We may share information with service providers who help us operate Vendra (such as hosting and email delivery providers), under agreements that require them to protect your information. We may also disclose information if required by law or to protect the rights, property, or safety of Vendra, our users, or others.

5. Data Security

We take reasonable technical and organizational measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise any of these rights, contact us using the details below.

7. Data Retention

We retain personal information for as long as necessary to provide our services and for legitimate business or legal purposes, after which it is deleted or anonymized.

8. Children's Privacy

Vendra is intended for business use and is not directed at individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at privacy@vendra.live.